•The Good- I enjoy the games, AMOE easy and self explanatory •The Bad- Redemptions went from 72hours, 7 business days to 14, 30, 60 and now 90 business days…meaning SIX months to receive your redemption. IF they pay out. I am waiting on $800. First redemption was from 9-17. I do not play on there anymore. I will give a different site my money and time.
3081 people found this review useful
I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.
3628 people found this review useful
It's a great casino with excellent games I really liked it and will keep on playing here
4137 people found this review useful
One of the Best casino many many games fast withdrawalls , good community at help center i Will come back there
4976 people found this review useful